Under minimum consumption conditions, the battery lasts about 6 days. The more demanding the user is, the less the battery will last.
No, g!love mode is not operated automatically and the user has to manually turn it on so it starts retrieving data.
No, the Geeksme wristband is universal and accomodates several sizing. For more information about the wristband, check the Specifications section of our User Manual at www.geeksme.com/manuals
The Geeksme wristband is made of a special highly-resistant elastomer. We aren’t currently producing them in any other material. For more information about the wristband, check the Specifications section of our User Manual at www.geeksme.com/manuals
You can check current shipping destinations at our online store. However, if you’re still not sure about this, don’t hesitate to contact our User Care service as they will be happy to answer any question you might have.
This kind of damage is not covered by your device warranty as the tracker is made to handle impacts and high preassures. However, if it accidentally got damaged, you can contact our User Care service to see if we can help you.
The wristband is made of a highly resistant elastomer that has passed several tests. We concluded that it can’t get broken by accident if it is used in a sensible and responsible way, so wristband damage is not covered by your device warranty. However, you there is an available 3-band pack for sale in our online store.
You will find a message reading “Forgot your password?” on the login screen. If you touch this message, the Geeksme app will ask for the email you used when you signed up and will send you an email that will allow you to create a new password. You need to be online to recover your password.
You can change your access data in your profile at the Geeksme app. However, remember you will need your password to change your email address.
The Geeksme app uses your information to calculate the calories and fat you’ve burned or the distance you’ve walked. This information is totally private and confidential in our databases.
The charger is a resistant piece that was designed to last for a long time. However, if there is any problem with yours, you can always ask our User Care service for help.
The ecological footprint value shown on your Geeksme device was calculated the last time you synced it with your smartphone, so next time you sync it, you will get an updated value for your footprint.
Your Geeksme device records activity information along the day, and this will be associated to a single user. Therefore, although a single watch can be synchronized with different accounts, it will not differentiate among users.
Currently we only accept euros. You can use Visa and Mastercard debit and credit cards.
Yes, you can buy it from several retail stores. Please check www.geeksme.com/distributors for more info on this.
We can’t guarantee you’ll be more successful when you hit on someone, but we really think the Geeksme watch is definitely an amazing icebreaker.
Definitely not. The devices featured on the compatible devices list are those we got the chance to try in order to guarantee Geeksme works. That doesn’t mean it won’t work on yours.
We didn’t have the chance to try Geeksme on all the smartphones out there. However, if you think your device works fine and should be on the list, please let our User Care service know so we can consider it.
It is a normal thing to happen if you just turned it on and off. Your device will not record any activity that lasts less than 30 seconds so you don’t have to keep information if you accidentally activate it.
We recommend you to normally walk on a measuring tape. Your step distance is the distance between the front foot toes and the back foot toes.
Currently the Geeksme app is available in Spanish, English and French. If your phone is set on any of these languages, it will be used when you install the app, although you can always change it. If your phone is set on a different language, English will be used by default.
Sadly Geeksme can’t do anything if you lose your Geeksme watch or someone steals it. We recommend you to go to the closest police station, where you will find help on this.